Intermediate/Senior Service Reliability Engineer (SRE)

Job ID
GRDV505-3
Job Type
Permanent Full-Time
Location : Name (EN)
Vancouver, BC

Your Role:

 

As an SRE engineer you will be responsible for the reliability and smooth operation of your service in both production and test environments.

 

At Global Relay we use leading edge technologies to deploy and manage 1000's of servers and the infrastructure that delivers highly scalable and available services. The role involves cross-team collaboration and communication; you will be working closely with key stakeholders to ensure that product requirements are met. This is an opportunity to influence the design and implementation of systems at scales that many do not get a chance to work at.

 

Your Job:

 

  • Ensure service reliability and up-time in production and test environments
  • Be on-call and provide 3rd level troubleshooting support when required
  • Monitoring up-time and performance of production systems
  • Executing common sysadmin (system administration) tasks such as applying patches and report generation and some DB administration
  • Occasionally help out in improving tools to reduce repetitive work and improve consistency 

Tech Stack:

 

Depending on your team, some of the technologies you will interact with:

  • Big Data Technology such as Cassandra, Zookeeper, Hadoop, Kafka
  • Build & Deployment Automation such as Jenkins, Git, Bitbucket, Maven, Ansible
  • Containerization/Virtualization (Docker, Kubernetes/OpenShift, VMware)
  • Instrumentation & Monitoring (Splunk, Zabbix, Prometheus)
  • Languages/Scripts:
    • Linux Teams: Python, Bash, Java.
    • Windows Teams: PowerShell, Python, C#
    • Front end development: React, Android, iOS

 

About You:

 

  • 3+ years' experience as a production operations or SRE engineer or similar role
  • Understanding of software systems concepts such as networking, firewalls, protocols, databases and more
  • Experience with:
    • Linux Teams: Linux (CentOS preferred), Bash and Maven/Gradle
    • Window Teams: Windows, PowerShell and Nuget
    • RDBS and NoSQL DBs such as Ms SQL, Cassandra
    • CI/CD tools such as Jenkins or Bamboo
    • Infrastructure as Code tools such as Ansible or Puppet
    • Containerization/Virtualization technology such as Docker, VMware or OpenShift Kubernetes
    • Load balancing tools such as HA-Proxy, Nginx or F5
  • Experience with the following would be considered an asset:
    • Experience with any of these: Cassandra, Zookeeper, Hadoop, Kafka, Ms SQL, or MongoDB
    • Experience leading or mentoring other engineers
    • Understanding of software delivery practices such as feature toggling, no-downtime deployment
 

About Us:

Global Relay is the leading provider of cloud-based archiving, information governancesurveillance, and eDiscovery solutions to the global financsector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.

 

Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London.

 

Over the years, we have won several major awards, including:

  • Company of the Year from the BC Tech Association
  • Canada’s 50 Best Small and Medium Employers
  • Canada’s Top Employers for Young People
  • Canada’s Top 10 Most Admired Corporate Cultures
  • Canada’s Best Managed Companies – Platinum
  • Technology Fast 50 – Leadership

We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.

 

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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