Service Reliability Engineer (SRE) - Cassandra

Job ID
Job Type
Permanent Full-Time
Location : Name (EN)
Vancouver, BC

Your Role:


Being a member of the development team, in this SRE role, you are responsible for ensuring our Cassandra platform is running optimally in both production and development/test environments. At Global Relay you'll use leading edge technologies to deploy and manage 1000's of servers and the infrastructure that delivers a highly scalable and available service. Your expertise in Cassandra will help in DBA activities like ensuring smooth operation (including patching and any needed migration), monitoring, performance tuning and troubleshooting of both production and dev/test databases. You will also play a role in proposing solutions, automating processes, documenting systems components and contributing to the overall product.


The role involves cross-team collaboration and communication; you will be working closely with key stakeholders to ensure that product requirements are met. This is an opportunity to influence the design and implementation of systems at scales that many do not get a chance to work at.


Your Job:


  • Ensuring Cassandra DBs are running efficiently in all relevant environments
  • Configure, administer, monitor and manage Cassandra clusters in multiple datacenters
  • Troubleshoot production issues
  • Performance tuning of Cassandra clusters and JVM applications
  • Backup/Restore
  • Assisting with the design, implementation, and on-going support of Cassandra DB
  • Experience with Cassandra maintenance tasks such as repair, expansion and replacing failed nodes
  • Follow and help foster industry standard DevOps/SRE processes


Tech Stack:


  • Big Data Technology (Cassandra, Zookeeper, Hadoop, Kafka)
  • Build & Deployment Automation (Git, Bitbucket, Maven, Ansible, Python, Bash, Java, Kubernetes)
  • Continuous Integration Systems (Jenkins, Bamboo)
  • Instrumentation & Monitoring (splunk, zabbix)


About You:


  • 3+ years of solid Cassandra DBA experience including work in live production systems
  • In-depth knowledge of Cassandra architecture
  • Expert in data structure design, Data Modelling in Cassandra
  • Capable of finding performance bottlenecks and performance tune
  • System level understanding including network interfaces, storage-devices, CPU and memory layouts
  • Hands on experience with Linux and Bash systems
  • Hands on experience with some scripting languages (Python preferred)
  • Able to work effectively in a team setup in an agile environment
  • The following would also be considered an asset:
    • Bachelor degree in Computer Science or related field
    • Experience with other Big data/persistence systems (Kafka and Hadoop preferred)
    • Programming skills (Java preferred)
    • Log analysis and monitoring (Splunk preferred)

About Us:

Global Relay is the leading provider of cloud-based archiving, information governancesurveillance, and eDiscovery solutions to the global financsector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.


Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London.


Over the years, we have won several major awards, including:

  • Company of the Year from the BC Tech Association
  • Canada’s 50 Best Small and Medium Employers
  • Canada’s Top Employers for Young People
  • Canada’s Top 10 Most Admired Corporate Cultures
  • Canada’s Best Managed Companies – Platinum
  • Technology Fast 50 – Leadership

We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.


To learn more about our business, culture, and community involvement, visit


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