Technical Program Manager - Full Stack

Job ID
GRDV810
Job Type
Permanent Full-Time
Location : Name (EN)
Vancouver, BC
Additional Job Category
Project Management

Your Role:

 

Working alongside product managers, the Full Stack TPM will define detailed business requirements, user stories, and acceptance criteria for specific features, and collaborate with their Team Leads, Architects, and UI/UX designers to ensure high quality products are produced. TPMs will also attend daily stand-ups, groom their team’s backlog, plan sprints, accept completed stories, monitor progress, report status, and be involved in key release activities including documentation and training.

 

This is a new group within our Archive team so you will joining right at the beginning and helping to build the product and group from the ground up  

 

Your Job:

 

Working in a dynamic team environment, the TPM is responsible for:

 

  • Owning the up and down responsibility for the delivery of their component / feature 
  • Collaborating with senior product management, sales, support, clients, and other TPMs to produce and manage their component’s backlog and contribute to the product roadmap
  • Translating product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts
  • Collaborating with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase
  • Identifying and coordinating cross-component dependencies throughout the development process
  • Working with Product Management, Development, and other departments to actively remove obstacles blocking progress and ensuring program is within schedule
  • Prioritizing and grooming their team(s) backlog
  • Attending daily stand-ups with your Product Manager and other TPMs in your product team
  • Attending daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your Agile team(s)
  • Sharing Scrum Mastering duties with other members of your team
  • Creating work estimates, tracking progress, and reporting status in the form of burn up/down charts and dashboards
  • Supporting Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities
  • Understanding the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform
  • Serving as the primary product expert (functional, not technical) for the components for which you are responsible
  • Collaborating at a technical level with full-stack software developers/engineers/testers and UI/UX designers
  • Delivering projects using java, open source, big data and AI technologies (distributed storage, computation, search, queue, AI APIs, etc)
  • Driving cross-team initiatives and collaborate with stakeholders across the organization
  • Performing high quality requirement elicitation, analysis, domain modelling, use case modeling, workflow design, and documentation skills
  • Educating your team on what the fundamental business need is for Global Relay’s financial institution client base

 

About You:

 

  • Degree in Engineering, Science, Computer Science, Management or related technical field
  • 5 years of experience as a technical program/product manager or product owner in a full stack environment
  • Experience with Agile and Scrum development methodologies   
  • Experience as a full-stack software developer/engineer/tester
  • Experience with big-data and AI tools and platforms
  • Experience with a SaaS, messaging or enterprise software company

About Us:

Global Relay is the leading provider of cloud-based archiving, information governancesurveillance, and eDiscovery solutions to the global financsector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.

 

Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London.

 

Over the years, we have won several major awards, including:

  • Company of the Year from the BC Tech Association
  • Canada’s 50 Best Small and Medium Employers
  • Canada’s Top Employers for Young People
  • Canada’s Top 10 Most Admired Corporate Cultures
  • Canada’s Best Managed Companies – Platinum
  • Technology Fast 50 – Leadership

We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.

 

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

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