Global Relay's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve tough problems and create great experiences that have a significant impact on our customers.
We are looking for a Lead UX Researcher with a strategic mindset, who is a visionary and champions our users in all phases of the product management cycle. From context and problem framing all the way through to the delivery of meaningful solutions. You will conduct research to understand our customers’ problems, work with the business to understand their needs, collaborate with designers and developers to design the final products, manage other UX Researchers and grow the team.
Global Relay is the leading provider of cloud-based archiving, information governance, surveillance, and eDiscovery solutions to the global finance sector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.