The Technical Support team helps ensure that Global Relay's services run smoothly for all customers. Our team is available 24x7 to quickly help our customers get to the bottom of every technical issue via troubleshooting and creative problem solving.
As an Administrative Assistant on the Support team, you will provide prompt and courteous frontline support to Global Relay’s customers and systems support staff.
You will contribute to the Technical Support team by:
This is an outstanding opportunity for those looking to begin their career in the tech industry.
Global Relay is the leading provider of cloud-based archiving, information governance, surveillance, and eDiscovery solutions to the global finance sector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.
Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London.
Over the years, we have won several major awards, including:
We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.