Global Relay Message is Global Relay’s purpose-built Instant Messaging and text communication platform for regulated industries. The Message Community Specialist is a collaborative customer facing role that provides an opportunity to work with Global Relay teams, prospects, and customers to accelerate the deployment and adoption of Global Relay Message.
As the subject matter expert for Global Relay Message, responsibilities include promoting the service in Global Relay’s existing customer base, developing strategies to increase adoption, overseeing implementation, and providing exceptional customer support. You will understand your customers’ business objectives and gather customer feedback while working with internal teams to help align the product roadmap
Our Value Proposition:
Global Relay provides a one stop shop solution for IM, Voice and Texting through a single platform while ensuring all communication remains compliant in the world’s leading archive. Safely collaborate with your community anywhere anytime all from one app.
Global Relay is the leading provider of cloud-based archiving, information governance, surveillance, and eDiscovery solutions to the global finance sector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.
Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London.
Over the years, we have won several major awards, including:
We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.