HR Specialist

Job ID
Job Type
Permanent Full-Time
Location : Name (EN)
Vancouver, BC

Your Role:

The Global Relay HR team champions our corporate culture by bringing together dedicated and hardworking individuals who aspire to learn and grow with the company. We strive to bring the best out of our employees and enable them to perform at their optimal potential through coaching, learning & development, and open communication. We work intimately with the Global Relay Leadership team on initiatives such as performance management, career development, compensation & benefits, and recruitment. The Global Relay HR team provides top notch services and support in enabling the execution of Global Relay’s business strategies while balancing employees’ individual goals and professional objectives.


The HR Specialist will provide operational support to the HR team by maintaining and managing our HR systems and delivering programs, processes and services across the organization. This role will require hands-on involvement in many aspects of HR including recruitment, benefits, immigration, reporting and special projects.

Your Job:

  • Own Global Relay’s HR systems and conduct frequent spot-checks to ensure 100% data integrity
  • Research, recommend, own, implement and maintain strategic HR initiatives related to HR systems and data
  • Evaluate priorities and execute tasks in a dynamic environment. Present and escalate findings to relevant stakeholders
  • Provide technical education to various stakeholders as required for new system functionality, business processes and data entry procedures
  • Provide orientation and training for HR staff in system use and administration
  • Assist with the development and delivery of training resources for new project initiatives and HR management topics
  • Provide research and reporting to stakeholders in regards to key HR metrics. Escalate issues to HR leadership as required
  • Assist other teams with the planning and completion of projects that intersect with, or are supported by our HR systems
  • Develop confidential written communications and PowerPoint presentations
  • Assist with the HR team’s ongoing reporting and auditing needs, such as hiring/turnover metrics and benefits audits
  • Monitor HR processes on an ongoing basis and provide suggestions to increase the accuracy and integrity of the entire HR function
  • Document and update HR processes in our internal wiki
  • Maintain a high level of confidentiality and discretion at all times
  • Assist with annual processes, particularly audits and compensation review
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner, set priorities, and meet deadlines
  • Maintain compliance with all applicable guidelines, policies, procedures, and standards
  • Act as the gatekeeper for processes & HR security access levels
  • Assist with other HR duties as business needs require

About You:

  • 5+ years of experience in HR; with a focus in processes and systems. Previous experience in the high tech or software technology industry is an asset
  • Completion of post-secondary program in Human Resources
  • Good knowledge of HR standards and best practices
  • Expertise in the maintenance/monitoring of an HRIS, ATS or similar database
  • Advanced skills in the MS Office Suite, particularly Excel and PowerPoint
  • Keen attention to detail with strong writing and editing skills
  • Excellent verbal communication and interpersonal skills
  • Strong analytical and problem solving skills with excellent business acumen
  • Excellent organizational skills with the ability to prioritize and multi-task

About Us:

Global Relay is the leading provider of cloud-based archiving, information governancesurveillance, and eDiscovery solutions to the global financsector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.


Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London.


Over the years, we have won several major awards, including:

  • Company of the Year from the BC Tech Association
  • Canada’s 50 Best Small and Medium Employers
  • Canada’s Top Employers for Young People
  • Canada’s Top 10 Most Admired Corporate Cultures
  • Canada’s Best Managed Companies – Platinum
  • Technology Fast 50 – Leadership

We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.


To learn more about our business, culture, and community involvement, visit


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