Global Relay

Senior UI Designer

Job ID
Job Type
Permanent Full-Time
Location : Name (EN)
Vancouver, BC

Your Role:

Global Relay's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve challenging problems and create incredible experiences that significantly impact high-profile customers.


The UI Designer focuses on visually guiding the user through a product’s interface via interactive elements across multiple platforms (web, desktop and mobile). This will involve creating high-fidelity mock-ups, iconography, UI illustration and other graphic assets for a range of products and services. The UI Designer will be responsible for taking Global Relay's Design System to the next level by delivering pixel-perfect designs that bring clarity and unity to our visual language.


Working with other UI and UX Designers, Product Managers and Engineering teams in a highly customer-focused agile environment, you will be involved in the product development lifecycle from concept to delivery to help define our products' vision.


Your Job:


  • Design and evolve the look and feel of Global Relay's visual language
  • Follow a Human Centred Design approach and adhere to UX best practices
  • Apply with conviction the best principles of layout composition, typography, visual hierarchy and motion design
  • Deliver pixel-perfect graphic assets that are aesthetically vibrant
  • Lead and create user interfaces that are sleek and easy to use 
  • Translate high-level requirements and interaction flows into intuitive and functional user interfaces
  • Communicate your design ideas with conviction within the UX team and non-creative stakeholders
  • Develop storyboards, wireframes, mock-ups, and prototypes to communicate design ideas and solutions effectively
  • Design and document new components and interaction patterns for Global Relay's Design System
  • Ensure new components and designs meet WCAG and WAI-ARIA accessibility standards
  • Adhere to existing patterns and apply consistency accordingly
  • Identify opportunities for UI improvement or differentiation
  • Facilitate workshops to get cross-team alignment on new standards
  • Support engineers focused on building the design system
  • Measure and monitor the performance of the components you work on
  • Champion and establish a solid UI practice and be accountable for the UI output
  • Work alongside engineering teams to test and iterate on the interface design
  • Guide engineering teams through the build and QA process
  • Collaborate closely with other UI and UX Designers to find practical solutions to challenging workflows
  • Coach and support junior UI designers in the team


About You:


We’re looking for a UI designer with true artistic talent and a clean, strong visual aesthetic. Relevant training and work experience are important, but we’re really looking for your talent to shine through in the work you have done.


  • 5+ years of experience doing visual/UI design for web, desktop and mobile applications
  • Portfolio of relevant UI design work from shipped products/ apps/ services
  • Bachelor's degree in a design-related discipline is preferable
  • Solid understanding of user-centered design best practices
  • Strong typographic and colour theory knowledge
  • Ability to create icons, illustrations and other graphic assets for the web
  • Ability to create and quickly iterate on high-fidelity mock-ups
  • Ability to create high-fidelity prototypes to communicate motion and screen transition
  • Ability to communicate UI ideas verbally and visually in an efficient and clear manner
  • Ability to take ownership and solve problems creatively 
  • Experience working with and contributing to design systems and component libraries
  • Knowledge of responsive design and mobile design guidelines
  • Knowledge of accessibility best practices and approaches
  • Knowledge of conventional design tools such as Adobe Creative Suite, Figma, Sketch etc.
  • Excellent verbal and written communication skills
  • Ability to multi-task and keep organized in a dynamic environment
  • Motion design experience is an asset
  • Experience in an enterprise business environment and Agile is definitely an asset

About Us:

Global Relay is the leading provider of cloud-based archiving, information governancesurveillance, and eDiscovery solutions to the global financsector. We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness. We deliver our services to over 20,000 customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supports email, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more. Recently, we also launched a compliant messaging platform specifically for the finance industry.


Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London.


Over the years, we have won several major awards, including:

  • Company of the Year from the BC Tech Association
  • Canada’s 50 Best Small and Medium Employers
  • Canada’s Top Employers for Young People
  • Canada’s Top 10 Most Admired Corporate Cultures
  • Canada’s Best Managed Companies – Platinum
  • Technology Fast 50 – Leadership

We provide fantastic opportunities to individuals passionate about business and technology. For those with international business aspirations, we offer invaluable opportunities for doing business with some of the world’s largest, most influential firms. Our company is also perfect for those who want to create cool technology using massively scalable, big-data architecture, with a strong focus on mobile.


To learn more about our business, culture, and community involvement, visit


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