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  The Senior React Developer is a member of a small, highly focused team, responsible for building modern, sophisticated applications, using leading edge technologies. This is an opportunity to work alongside some of the best developers in London and apply your craft in an environment that encourages creative thinking and autonomy. We encourage our developers to think beyond a single component to build complete system solutions. Challenge yourself by learning new technologies, and apply your skills across our different projects and application domains. If you are committed to code that is clean, well-tested, well-reviewed, performant and secure then you’ll fit in around here.   Your Job:   - Work as a part of an Agile development team to design, implement and provide architectural guidance for a fully-interactive, single-page style web application - Write unit and integration tests for your code - Collaborate with interaction designers to translate mock-ups into a functioning web application that is accessible and responsive with exceptional usability - Collaborate with testers in development of test cases for JavaScript code - Collaborate with product owners on user story generation and refinement - Monitor and support the operation of production systems - Participate in knowledge sharing activities with colleagues and provide mentorship for others   About You:   - Minimum 6 years of JavaScript development experience in an Agile environment, building web applications utilizing web service APIs - Minimum 2 years of React.js development experience - Deep knowledge of HTML 5, CSS 3 and related web technologies like Sass/Less, AJAX and JSON - Experience writing functional tests using web testing frameworks - Experience with any of the following is an asset: - JavaScript frameworks, such as ExtJS, Angular or Vue.js - Web service API development with Java or C# - Linux - Selenium - Unit testing with Mocha or Jasmine/Jest - Building 3rd generation messaging systems - Enterprise application development
Job ID
GRDV1004
Location : Name (EN)
London, UK
Global Relay is looking to add an experienced Senior Sales Operations Analyst to support our growing sales team. In this position, you will help us improve the performance of our sales and operations teams, and will be the change agent in improving processes that drive the next phases of our global growth.   Reporting to the Sales Operations Manager, you will perform various functions, primarily to improve sales operation processes and efficiency of the sales department. You may also look for specific areas in which we can improve, such as pricing, account reassignments, and our RFP/RFI process.   You will be responsible for managing sales data and analytics, assisting in commission management, aligning opportunity sales strategy, and evaluating the general health of the sales process, to help our sales organization run effectively and efficiently.   Your Job:   - Partner with other Global Relay internal teams including Sales and Marketing to oversee opportunity lifecycle from Lead to Customer - Develop and maintain standard reporting measures (e.g. sales and pipeline reports) to facilitate reporting and analysis that will aid in the evaluation of sales initiatives and drive operational efficiency - Coordinate information flow and communication between sales, sales leaders, and marketing - Help sales find prospects and build lists - Work with sales teams to reassign accounts in Salesforce - Help build out scalable sales/business processes, sales team training programs, and infrastructure to support sales lead enrichment - Improve and manage sales processes including documentation and process improvements - Work with Marketing to coordinate sales outreach campaigns and track effectiveness - Provide insights to support the decision-making and strategic planning of the sales and marketing management teams - Managing sales representative compensation plans and incentives program - Maintain and manage data quality/integrity of Salesforce.com data including allocation of accounts and sales regions - Resolve data discrepancies in our CRM system - Summarize and track CRM data monthly/quarterly/as needed (eg. usage, funnel, and activity) - Assist with the development, launch, management and monitoring of multiple concurrent sales operations projects to drive sales success - Help increase sales reps' efficiency with leads, prospecting and time management - Sales enablement activities such as creating and orchestrating sales campaigns   About You:   - A minimum of 5+ years of professional experience in a prior Sales Operations role, ideally within a high growth SaaS or Cloud Services company - Proven ability to listen, effectively understand a situation, carefully record key points in a conversation, seek solutions, and respond with clarity - Proactive in looking for ways to improve processes and gain efficiency - Exceptional organizational and project management skills, with excellent attention to detail - Excellent verbal and written communication skills, with superb business acumen - Previous experience with Salesforce, SalesLoft, Hubspot, Zoominfo and other sales enablement tools - Experience with sales strategy execution, data analysis, and sales analytics; KPI’s reporting and operations management - Can handle multiple tasks and deal with several stakeholders, therefore, it is important that you are highly organized and detail oriented, possessing multi-tasking skills and efficiency in managing uncertain situations - Develop new ideas and creative solutions, as well as demonstrate skill and passion for problem solving and operational excellence - Must be motivated self-starter who can focus on achieving a set goal with limited supervision - Motivated and proactive learner and self-starter, pursuing continuous improvement in all job-related aspects - Bachelor’s degree in business
Job ID
GRBD272
Location : Name (EN)
New York, NY
As a Senior Developer at Global Relay you’ll be using leading edge technologies to architect and build pioneering products that are used by tens of thousands of users globally to solve real world business problems. You also get to tackle interesting and engaging problems to do with scalability and high availability in big data environments.   This is an opportunity to work alongside some of the best developers in the city and apply your craft in an environment that encourages creative thinking and autonomy. Our software is developed by small, focused agile teams of developers and QA. We encourage our developers to think beyond a single component to build complete system solutions. Challenge yourself by learning new technologies, and apply your skills across our different projects and application domains. If you are committed to code that is clean, well-tested, well-reviewed, performant and secure then you’ll fit in around here.   Your Job:   - Design and deliver clean and maintainable code - Write unit and integration tests for your code - Perform code reviews - Migrate existing services to microservices, with the goal of reducing complexity at the design and architecture level - Collaborate with product owners on user story generation and refinement - Collaborate with DevOps and Customer Support teams - Participate in knowledge sharing activities with colleagues   About You:   - Minimum 8 years of experience in software development, including architectural and data modelling experience - Proficiency with multi-threaded programming - Experience with design patterns, data structures, algorithms - Experience with distributed systems, and working directly with QA and product owners. - Experience with dependency injection containers   Nice-to-haves:   - Containerization frameworks like Docker and Kubernetes - APIs especially REST and JSON - Big Data technology, such as MongoDB, Hadoop, Kafka, or Cassandra with petabytes of data and millions of transactions millions per day - Git workflow - Continuous integration systems - Experience working on systems - Experience with agile development methodologies - Experience with Python & C#
Job ID
GRDV839
Location : Name (EN)
Vancouver, BC
As a Senior Software Development Engineer in Test (SDET), you will be part of a small, highly focused team responsible for delivery of highly scalable and robust services within Global Relay’s platform. You will work directly in code to design testing solutions for web applications and API services of a large scale system. You will drive continual improvement in your team’s automation frameworks and coverage while mentoring other SDETs in the team on industry leading test practices. You will support the team’s testing efforts to ensure quality of coverage, quality of code and quality of delivery.   Your Job:   - Design, develop and maintain automation frameworks, infrastructure and tools - Define and automate test cases that verify product requirements - Participate in team planning and story grooming - Participate in test execution, issue identification and resolution in support of the release - Provide suggestions to improve automation and test processes - Develop and maintain shared testing libraries - Provide training, mentorship and support to other members on the team - Conduct code reviews, improve and maintain quality of the automation code - Document the automation framework, tools and infrastructure   About You:   - Minimum 8 years of experience in software testing - Minimum 5 years of experience in test development. - Strong understanding of Java, C# or Python languages. - Strong understanding of testing practices in an agile environment. - Experience with unit testing frameworks such as JUnit, MSTest or pytest - Experience with any of the following is an asset: - Testing backend systems or APIs - Testing web applications with Selenium WebDriver - Testing performance with JMeter or similar tools - Web services technology such as REST, JSON or Thrift - Big data technology such as Hadoop, MongoDB, Kafka or SQL - Network principles and protocols such as HTTP, TLS and TCP - Continuous integration systems such as Jenkins or Bamboo
Job ID
GRQA321
Location : Name (EN)
Vancouver, BC
As a Senior Software Development Engineer in Test (SDET), you will be part of a small, highly focused team responsible for delivery of highly scalable and robust services within Global Relay’s platform. You will work directly in code to design testing solutions for web applications and API services of a large scale system. You will drive continual improvement in your team’s automation frameworks and coverage while mentoring other SDETs in the team on industry leading test practices. You will support the team’s testing efforts to ensure quality of coverage, quality of code and quality of delivery.   Your Job:   - Design, develop and maintain automation frameworks, infrastructure and tools - Define and automate test cases that verify product requirements - Participate in team planning and story grooming - Participate in test planning, execution, issue identification and resolution in support of the release - Provide suggestions to improve automation and test processes - Develop and maintain shared testing libraries - Provide training, mentorship and support to other members on the team - Conduct code reviews, improve and maintain quality of the automation code - Document the automation framework, tools and infrastructure   About You:   - Minimum 8 years of experience in software testing - Minimum 5 years of experience in test development - Strong understanding of the Java language and object oriented principles - Strong understanding of testing practices in an agile environment - Experience with unit testing frameworks such as JUnit - Experience testing backend systems or APIs - Experience with any of the following is an asset: - Testing performance with JMeter or similar tools - Web services technology such as REST, JSON or Thrift - Testing web applications with Selenium WebDriver - Big data technology such as Hadoop, MongoDB, Kafka or SQL - Network principles and protocols such as HTTP, TLS and TCP - Continuous integration systems such as Jenkins or Bamboo - Continuous delivery concepts
Job ID
GRQA305
Location : Name (EN)
London, UK
As a Senior Software Development Engineer in Test (SDET), you will be part of a small, highly focused team responsible for delivery of highly scalable and robust services within Global Relay’s platform. You will work directly in code to design testing solutions for web applications and API services of a large scale system. You will drive continual improvement in your team’s automation frameworks and coverage while mentoring other SDETs in the team on industry leading test practices. You will support the team’s testing efforts to ensure quality of coverage, quality of code and quality of delivery.   Your Job:   - Design, develop and maintain automation frameworks, infrastructure and tools - Define and automate test cases that verify product requirements - Participate in team planning and story grooming - Participate in test execution, issue identification and resolution in support of the release - Provide suggestions to improve automation and test processes - Develop and maintain shared testing libraries - Provide training, mentorship and support to other members on the team - Conduct code reviews, improve and maintain quality of the automation code - Document the automation framework, tools and infrastructure   About You:   - Minimum 8 years of experience in software testing - Minimum 5 years of experience in test development - Strong understanding of the Python language and object oriented principles - Strong understanding of testing practices in an agile environment - Experience with unit testing frameworks such as pytest - Experience testing backend systems or APIs - Experience with any of the following is an asset: - Testing web applications with Selenium WebDriver - Testing performance with JMeter or similar tools - Web services technology such as REST, JSON or Thrift - Big data technology such as Hadoop, MongoDB, Kafka or SQL - Network principles and protocols such as HTTP, TLS and TCP - Continuous integration systems such as Jenkins or Bamboo
Job ID
GRQA364
Location : Name (EN)
Kelowna, BC
As a Senior Software Development Engineer in Test (SDET), you will be part of a small, highly focused team responsible for delivery of highly scalable and robust services within Global Relay’s platform. You will work directly in code to design testing solutions for web applications and API services of a large scale system. You will drive continual improvement in your team’s automation frameworks and coverage while mentoring other SDETs in the team on industry leading test practices. You will support the team’s testing efforts to ensure quality of coverage, quality of code and quality of delivery.   Your Job:   - Design, develop and maintain automation frameworks, infrastructure and tools - Define and automate test cases that verify product requirements - Participate in team planning and story grooming - Participate in test execution, issue identification and resolution in support of the release - Provide suggestions to improve automation and test processes - Provide training, mentorship and support to other members on the team - Conduct code reviews, improve and maintain quality of the automation code - Document the automation framework, tools and infrastructure   About You:   - Minimum 8 years of experience in software testing - Minimum 5 years of experience in test development. - Strong understanding of Java or OOP language to ramp up quickly on java - Strong understanding of testing practices in an agile environment. - Experience with unit testing frameworks such as JUnit - Experience with any of the following is an asset: - Testing backend systems or APIs - Testing web applications with Selenium WebDriver - Testing performance with JMeter or similar tools - Web services technology such as REST, JSON or Thrift - Big data technology such as Hadoop, MongoDB, Kafka or SQL - Network principles and protocols such as HTTP, TLS and TCP - Continuous integration systems such as Jenkins or Bamboo
Job ID
GRQA380
Location : Name (EN)
Ottawa, ON
As a Senior Software Development Engineer in Test (SDET), Mobile, you will be part of a small, highly focused team responsible for delivery of leading edge mobile applications that are part of Global Relay’s platform. You will work directly in code to design efficient and robust testing solutions for our Android or iOS applications. You will drive continual improvement in your team’s automation frameworks and coverage while mentoring other SDETs in the team on industry leading test practices. You will support the team’s testing efforts to ensure quality of coverage, quality of code and quality of delivery.   Your Job:   - Design, develop and maintain automation frameworks, infrastructure and tools - Define and automate test cases that verify product requirements - Participate in team planning and story grooming - Participate in test execution, issue identification and resolution in support of the release - Provide suggestions to improve automation and test processes - Develop and maintain shared testing libraries - Provide training, mentorship and support to other members on the team - Conduct code reviews, improve and maintain quality of the automation code - Document the automation framework, tools and infrastructure   About You: - Minimum 8 years of experience in software testing - Minimum 5 years of experience in test development - Strong understanding of Java or Swift - Strong understanding of Android or iOS architectures and ecosystems - Strong understanding of testing practices in an agile environment - Experience with Android Studio or XCode - Experience with any of the following is an asset: - Objective-C or Kotlin programming languages - Network principles and protocols such as HTTP, TLS and TCP - Web services technology such as REST, JSON or Thrift - Continuous integration systems such as Jenkins or Bamboo
Job ID
GRDV737
Location : Name (EN)
Vancouver, BC
  Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks. Our engineering infrastructure teams provide fantastic opportunities to those who are passionate about microservice architectures hosted on Kubernetes.   Your Job:   - Join a team of subject matter experts to support the adoption and implementation of microservice architectures and delivery pipelines deploying to Kubernetes - Work with a guild to define, document, communicate and evangelize software delivery standards, best practices and processes - Determine opportunities for and build automation and tooling to improve the efficiency of development teams   About You:   - Required Skills: - Practical experience developing, testing, deploying and monitoring microservices on Kubernetes - Experience developing and maintaining automated CI/CD pipelines - Excellent communication, organizational, interpersonal, problem solving, and documentation skills -  Nice-to-have Skills: - Experience with OpenShift, Java and Spring Boot - Developing and maintaining Jenkinsfiles and libraries - General and Kubernetes specific networking/firewall concepts - Monitoring, tracing and logging of Kubernetes infrastructure - Istio or other service mesh providers - Also: - Ability and desire to take on initiatives as a prime or lead - Effortlessly self-motivates while working with a team spanning multiple time-zones
Job ID
GRDV848
Location : Name (EN)
Vancouver, BC
As Senior Solution Architect, you will have a cutting edge role on the Architecture team, maintaining an understanding of business needs and developing sustainable and innovative architectures and solutions. You will immerse yourself in our service & business processes, data flows and data models.   Working with key individuals on other teams you will develop an architecture which will support the current and future needs of our rapidly growing business. You will work collaboratively with departments such as Product Management, Engineering, Business Development, and Provisioning to identify opportunities to increase revenues, reduce overhead, and rapidly and continually deliver value to our customers. You will also work to gain executive support for your architecture and regularly interact with stakeholders.   Your Job:   - Collaborate and establish a mutually beneficial relationship with multiple business units to gather information about process flows, data flows and data models, to better understand current state as well as challenges and opportunities for improvement - Develop and maintain a systems architecture that will address existing and emergent business needs - Socialize and validate the systems architecture with other business units - Perform requirements analysis to address specific business needs, and develop solution architectures that will best meet these requirements - Provide critical thinking and technical leadership from idea creation through to execution - Lead presentations, to socialize and validate proposed architectures with other business units - Collaborate with technical architects in Engineering to define cohesive solutions - Review technical architectures and detailed designs - Maintain alignment between solution architectures and overall enterprise architecture   About You:   - Minimum 5 years of experience in a senior architecture role of similar level of responsibilities - Proven ability to see the big picture and to develop holistic solutions from diverse stakeholder requirements - Proven ability and track record in clearly aligning technical solutions with explicit business objectives - Experience in logically and rationally documenting processes and models using diagrams and presenting findings to various levels of senior management - Strong work ethic and integrity with superior communication skills that allow you to effectively work with a variety of different departments - Strong experience in interacting and collaborating with various levels within an organization - Exceptional organizational skills with the ability to multi-task, prioritize and time-manage - Strong attention to detail - Ability to exercise tact and discretion and to be entrusted with confidential information - Strong problem solving skills and the ability to apply cognitive thinking is a must - Ability and energy to thrive in fast moving, fast growth entrepreneurial environment, have a ‘solution based’ mind set, and be proactive in driving improvements to processes and systems - Experience in one or more of the following areas: distributed systems at scale, consistency models, big data, data lakes / data warehousing / BI, distributed graph databases, time series databases, information retrieval, API management/strategy/infrastructure, asynchronous messaging, security methodologies and technologies, and/or data integrity and reconciliation
Job ID
GRDV731
Location : Name (EN)
London, UK
As Senior Solution Architect, you will have a cutting edge role on the Architecture team, maintaining an understanding of business needs and developing sustainable and innovative architectures and solutions. You will immerse yourself in our service & business processes, data flows and data models.   Working with key individuals on other teams you will develop an architecture which will support the current and future needs of our rapidly growing business. You will work collaboratively with departments such as Product Management, Engineering, Business Development, and Provisioning to identify opportunities to increase revenues, reduce overhead, and rapidly and continually deliver value to our customers. You will also work to gain executive support for your architecture and regularly interact with stakeholders.   Your Job:   - Collaborate and establish a mutually beneficial relationship with multiple business units to gather information about process flows, data flows and data models, to better understand current state as well as challenges and opportunities for improvement - Develop and maintain a systems architecture that will address existing and emergent business needs - Socialize and validate the systems architecture with other business units - Perform requirements analysis to address specific business needs, and develop solution architectures that will best meet these requirements - Provide critical thinking and technical leadership from idea creation through to execution - Lead presentations, to socialize and validate proposed architectures with other business units - Collaborate with technical architects in Engineering to define cohesive solutions - Review technical architectures and detailed designs - Maintain alignment between solution architectures and overall enterprise architecture   About You:   - Minimum 5 years of experience in a senior architecture role of similar level of responsibilities - Proven ability to see the big picture and to develop holistic solutions from diverse stakeholder requirements - Proven ability and track record in clearly aligning technical solutions with explicit business objectives - Experience in logically and rationally documenting processes and models using diagrams and presenting findings to various levels of senior management - Strong work ethic and integrity with superior communication skills that allow you to effectively work with a variety of different departments - Strong experience in interacting and collaborating with various levels within an organization - Exceptional organizational skills with the ability to multi-task, prioritize and time-manage - Strong attention to detail - Ability to exercise tact and discretion and to be entrusted with confidential information - Strong problem solving skills and the ability to apply cognitive thinking is a must - Ability and energy to thrive in fast moving, fast growth entrepreneurial environment, have a ‘solution based’ mind set, and be proactive in driving improvements to processes and systems - Experience in one or more of the following areas: distributed systems at scale, consistency models, big data, data lakes / data warehousing / BI, distributed graph databases, time series databases, information retrieval, API management/strategy/infrastructure, asynchronous messaging, security methodologies and technologies, and/or data integrity and reconciliation
Job ID
GRDV812
Location : Name (EN)
Vancouver, BC
Global Relay's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve challenging problems and create incredible experiences that significantly impact high-profile customers.   The UI Designer focuses on visually guiding the user through a product’s interface via interactive elements across multiple platforms (web, desktop and mobile). This will involve creating high-fidelity mock-ups, iconography, UI illustration and other graphic assets for a range of products and services. The UI Designer will be responsible for taking Global Relay's Design System to the next level by delivering pixel-perfect designs that bring clarity and unity to our visual language.   Working with other UI and UX Designers, Product Managers and Engineering teams in a highly customer-focused agile environment, you will be involved in the product development lifecycle from concept to delivery to help define our products' vision.   Your Job:   - Design and evolve the look and feel of Global Relay's visual language - Follow a Human Centred Design approach and adhere to UX best practices - Apply with conviction the best principles of layout composition, typography, visual hierarchy and motion design - Deliver pixel-perfect graphic assets that are aesthetically vibrant - Lead and create user interfaces that are sleek and easy to use  - Translate high-level requirements and interaction flows into intuitive and functional user interfaces - Communicate your design ideas with conviction within the UX team and non-creative stakeholders - Develop storyboards, wireframes, mock-ups, and prototypes to communicate design ideas and solutions effectively - Design and document new components and interaction patterns for Global Relay's Design System - Ensure new components and designs meet WCAG and WAI-ARIA accessibility standards - Adhere to existing patterns and apply consistency accordingly - Identify opportunities for UI improvement or differentiation - Facilitate workshops to get cross-team alignment on new standards - Support engineers focused on building the design system - Measure and monitor the performance of the components you work on - Champion and establish a solid UI practice and be accountable for the UI output - Work alongside engineering teams to test and iterate on the interface design - Guide engineering teams through the build and QA process - Collaborate closely with other UI and UX Designers to find practical solutions to challenging workflows - Coach and support junior UI designers in the team   About You:   We’re looking for a UI designer with true artistic talent and a clean, strong visual aesthetic. Relevant training and work experience are important, but we’re really looking for your talent to shine through in the work you have done.   - 5+ years of experience doing visual/UI design for web, desktop and mobile applications - Portfolio of relevant UI design work from shipped products/ apps/ services - Bachelor's degree in a design-related discipline is preferable - Solid understanding of user-centred design best practices - Strong typographic and colour theory knowledge - Ability to create icons, illustrations and other graphic assets for the web - Ability to create and quickly iterate on high-fidelity mock-ups - Ability to create high-fidelity prototypes to communicate motion and screen transition - Ability to communicate UI ideas verbally and visually in an efficient and clear manner - Ability to take ownership and solve problems creatively  - Experience working with and contributing to design systems and component libraries - Knowledge of responsive design and mobile design guidelines - Knowledge of accessibility best practices and approaches - Knowledge of conventional design tools such as Adobe Creative Suite, Figma, Sketch etc. - Excellent verbal and written communication skills - Ability to multi-task and keep organized in a dynamic environment - Motion design experience is an asset - Experience in an enterprise business environment and Agile is definitely an asset
Job ID
GRDV1021
Location : Name (EN)
Vancouver, BC
  Global Relay's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve challenging problems and create incredible experiences that significantly impact high-profile customers.   The UI Designer focuses on visually guiding the user through a product’s interface via interactive elements across multiple platforms (web, desktop and mobile). This will involve creating high-fidelity mock-ups, iconography, UI illustration and other graphic assets for a range of products and services. The UI Designer will be responsible for taking Global Relay's Design System to the next level by delivering pixel-perfect designs that bring clarity and unity to our visual language.   Working with other UI and UX Designers, Product Managers and Engineering teams in a highly customer-focused agile environment, you will be involved in the product development lifecycle from concept to delivery to help define our products' vision.   Your Job:   - Design and evolve the look and feel of Global Relay's visual language - Follow a Human Centred Design approach and adhere to UX best practices - Apply with conviction the best principles of layout composition, typography, visual hierarchy and motion design - Deliver pixel-perfect graphic assets that are aesthetically vibrant - Lead and create user interfaces that are sleek and easy to use  - Translate high-level requirements and interaction flows into intuitive and functional user interfaces - Communicate your design ideas with conviction within the UX team and non-creative stakeholders - Develop storyboards, wireframes, mock-ups, and prototypes to communicate design ideas and solutions effectively - Design and document new components and interaction patterns for Global Relay's Design System - Ensure new components and designs meet WCAG and WAI-ARIA accessibility standards - Adhere to existing patterns and apply consistency accordingly - Identify opportunities for UI improvement or differentiation - Facilitate workshops to get cross-team alignment on new standards - Support engineers focused on building the design system - Measure and monitor the performance of the components you work on - Champion and establish a solid UI practice and be accountable for the UI output - Work alongside engineering teams to test and iterate on the interface design - Guide engineering teams through the build and QA process - Collaborate closely with other UI and UX Designers to find practical solutions to challenging workflows - Coach and support junior UI designers in the team   About You:   We’re looking for a UI designer with true artistic talent and a clean, strong visual aesthetic. Relevant training and work experience are important, but we’re really looking for your talent to shine through in the work you have done.   - 5+ years of experience doing visual/UI design for web, desktop and mobile applications - Portfolio of relevant UI design work from shipped products/ apps/ services - Bachelor's degree in a design-related discipline is preferable - Solid understanding of user-centred design best practices - Strong typographic and colour theory knowledge - Ability to create icons, illustrations and other graphic assets for the web - Ability to create and quickly iterate on high-fidelity mock-ups - Ability to create high-fidelity prototypes to communicate motion and screen transition - Ability to communicate UI ideas verbally and visually in an efficient and clear manner - Ability to take ownership and solve problems creatively  - Experience working with and contributing to design systems and component libraries - Knowledge of responsive design and mobile design guidelines - Knowledge of accessibility best practices and approaches - Knowledge of conventional design tools such as Adobe Creative Suite, Figma, Sketch etc. - Excellent verbal and written communication skills - Ability to multi-task and keep organized in a dynamic environment - Motion design experience is an asset - Experience in an enterprise business environment and Agile is definitely an asset
Job ID
GRDV1023
Location : Name (EN)
London, UK
  Global Relay's enterprise applications have a substantial footprint in the messaging & archiving space for compliance. This role provides an excellent opportunity to help solve tough problems and create great experiences that have a significant impact on our customers. We are looking for a UX Designer who champions our users in all phases of the product management cycle. From context and problem framing all the way through to the delivery of meaningful solutions. You will conduct research to understand our customers’ problems, work with the business to understand their needs, collaborate with UI designers and developers to design the final product. Your Job: - Advocate for our customers by gaining a deep understanding of their work and the challenges they face - Be a key partner to stakeholders and product management in helping to come up with approaches that work — you’re not here to just “gather” requirements - Proactively apply research techniques that are appropriate to the problem being addressed - Concept, prototype, validate, fine-tune and present design solutions - Communicate those solutions to our developers in an agile software development environment - Create sketches, flows, wireframes and other design artifacts - Help identify and leverage metrics to drive product management and measure success - Guide and coach other designers and non-designers to uplift their design thinking capabilities - Join a diverse team using modern tools About You: - 6+ years’ experience doing user experience design for web, desktop or mobile applications - A portfolio showing your UX process and how it resulted in products that people love - Experience with a range of tools and the willingness to adopt to new tools as needed - Excellent verbal and written communication skills - Ability to multi-task and keep organized in a dynamic environment - Very good understanding of web technologies - Empathy, intellectual curiosity and openness to learn about compliance in finance - Experience in an Enterprise business environment is definitely an asset To Apply:   - Think you're a great fit for this job? Apply today with your cover letter, resume and profile (or link) in one PDF document. - Applications without portfolio will not be considered. - If your portfolio is protected, include password in the cover letter or resume. - Applicants must be eligible to work in the United Kingdom. No phone calls please.
Job ID
GRDV884
Location : Name (EN)
London, UK
  Being a member of the development team, in this SRE role, you are responsible for ensuring our Cassandra platform is running optimally in both production and development/test environments. At Global Relay you'll use leading edge technologies to deploy and manage 1000's of servers and the infrastructure that delivers a highly scalable and available service. Your expertise in Cassandra will help in DBA activities like ensuring smooth operation (including patching and any needed migration), monitoring, performance tuning and troubleshooting of both production and dev/test databases. You will also play a role in proposing solutions, automating processes, documenting systems components and contributing to the overall product.   The role involves cross-team collaboration and communication; you will be working closely with key stakeholders to ensure that product requirements are met. This is an opportunity to influence the design and implementation of systems at scales that many do not get a chance to work at.   Your Job:   - Ensuring Cassandra DBs are running efficiently in all relevant environments - Configure, administer, monitor and manage Cassandra clusters in multiple datacenters - Troubleshoot production issues - Performance tuning of Cassandra clusters and JVM applications - Backup/Restore - Assisting with the design, implementation, and on-going support of Cassandra DB - Experience with Cassandra maintenance tasks such as repair, expansion and replacing failed nodes - Follow and help foster industry standard DevOps/SRE processes   Tech Stack:   - Big Data Technology (Cassandra, Zookeeper, Hadoop, Kafka) - Build & Deployment Automation (Git, Bitbucket, Maven, Ansible, Python, Bash, Java, Kubernetes) - Continuous Integration Systems (Jenkins, Bamboo) - Instrumentation & Monitoring (splunk, zabbix)   About You:   - 3+ years of solid Cassandra DBA experience including work in live production systems - In-depth knowledge of Cassandra architecture - Expert in data structure design, Data Modelling in Cassandra - Capable of finding performance bottlenecks and performance tune - System level understanding including network interfaces, storage-devices, CPU and memory layouts - Hands on experience with Linux and Bash systems - Hands on experience with some scripting languages (Python preferred) - Able to work effectively in a team setup in an agile environment - The following would also be considered an asset: - Bachelor degree in Computer Science or related field - Experience with other Big data/persistence systems (Kafka and Hadoop preferred) - Programming skills (Java preferred) - Log analysis and monitoring (Splunk preferred)  
Job ID
GRDV583
Location : Name (EN)
Vancouver, BC
  As a Software Test Manager you are an experienced 2nd line manager who will lead an organization of software developers-in-test, embedded across multiple development teams, responsible for delivering highly scalable distributed services and applications.    You will provide direction and guidance to your test teams in driving shift-left testing, automation and continuous testing methods while ensuring quality delivery of services and applications. You will partner closely with the Software Engineering Manager and Product Manager of your product area to grow and continuously improve our engineering, product delivery and quality practices.   If you love to dive into complex challenges that drive clear outcomes and have real world impacts then please, join us!   Your Job:   - Driving test automation to the beginning of the development cycle by providing technical direction to your teams on their automation strategies - Owning the quality and testing deliverables for your teams’ services and applications, and ensure appropriate test practices and methodologies are applied - Be a hands-on 2nd line Test Manager who will spend up to 60% of your time on people management, recruitment and organizing your teams, and 40% of your time in design reviews, sprint planning and other Agile artifacts - Providing support to any production escalations within your teams to help resolve and manage issues - Partnering with peers across Engineering, Product Management, Operations, Support and Human Resources to drive delivery of cross-functional projects and address technical and resourcing challenges in your organization - Mentoring and guiding the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals - Providing continual performance feedback to your direct reports, address underperformance and recognize the individual contributions of team members - Fostering continual improvement in processes, technologies and tooling - In collaboration with Product Mangers, Development Managers, and your Test Engineers, maintaining a prioritized backlog and create short term and long term goals for your team - Helping your teams build relationships across functions such as Support, Operations, Development, and other teams to ensure Global Relay’s continuing success About You:   - 2+ years of experience as a 2nd line Software Test Manager or Senior QA Manager overseeing an organization of 15 people or greater, including managing 1st line Managers or Leads - 3+ years of experience as a hands-on 1st line Software Test Manager or Lead, managing a team of 2 people or greater - 8+ years of experience in software testing and automation, shipping enterprise grade software, using multiple test methodologies, frameworks and programming languages. - Extensive people management experience, and experience aggressively recruiting for and building a software testing organization - Expertise applying test and automation practices in an agile environment utilizing continuous delivery and continuous testing models - Experience testing and managing large, highly scalable distributed services, complex databases, microservices and API’s in service and resource-oriented architectures - Experience with any of the following is an asset: - Java or C# languages - REST APIs and associated test frameworks - Selenium WebDriver - Performance testing and frameworks - Big data technology - Unit testing frameworks - Network principles and protocols
Job ID
GRQA325
Location : Name (EN)
Vancouver, BC
The Solutions Engineer is a collaborative customer facing role that provides an opportunity to work with Global Relay teams, prospects, and customers to accelerate the deployment, adoption and sales of Global Relay data converters. Core responsibilities include: pre-sales engineering and solution design, assistance to the sales teams, client presentations, and creating and maintaining relationships with customers. The Solutions Engineer is expected to engage with customers, evaluate business needs, problem-solve, assign tasks, and implement solutions in order to assist customers with implementing Global Relay services and drive user adoption.   Your Job: - Analyze and understand client needs - Own technical vendor relationships and liaise with product on requirements & enhancements - Instill confidence through customer interactions and clear communication - Conduct competitive analysis and market research - Produce analysis reports detailing your conclusions and recommendation - Identify opportunities, lost sales and provide recommended growth strategies - Create plans for implementation of identified needs - Collect customer feedback for product enhancement - Troubleshoot complex issues related to project implementation - Advise customers on technical or procedural issues - Work with Product Managers to understand current offerings and roadmap - Monitor customer needs to determine potential new sales efforts - Manage targeted value propositions campaigns and drive new sales - Serve as the voice of the customer to drive continuous improvement across the product - Maintain competitive intelligence on primary competitors - Assist sales with strategic product discussions - Manage technical validation to ensure customer satisfaction - Effective time management skills in a dynamic sales environment About You: - Minimum 3-5 years’ Project Management experience - Aptitude to learn and speak to technology-related subject matter - Eloquently translate technological solutions in terms of business value - Previous experience in a SaaS sales environment - Understanding of general sale processes, methodologies and CRM workflows - Outstanding organizational skills and attention to detail - Ability to convey enthusiasm, energy and sincerity in telephone interactions - Proven ability to listen, record key points in a conversation, seek solutions, and respond with clarity - Ability to convey enthusiasm, energy and sincerity in telephone interactions
Job ID
GRBD262
Location : Name (EN)
Vancouver, BC
We are looking for a Systems Administrator - L1 to join our growing Operations team to assist in server maintenance, application deployments, implementation and maintenance of IT Operations support tools. They will also be performing incident troubleshooting and resolution. The Systems Administrator will work closely within the IT Operations team to continually enhance, maintain, and support highly available systems and applications.   Your Job   - Identify, troubleshoot, diagnose, and correct systems related issues as they arise - Monitor and review dashboards, logs, and critical alerts to ensure system issues are identified, escalated, and addressed as quickly as possible - Assist in the provisioning of virtual servers, including installation, configuration, and maintenance of operating systems - Provide ongoing operational support and work closely with team members on issue resolution - Manage and administer incident, problem, and service request queues - Develop and maintain system use guides, run books, and other documentation as needed   About You:   - 1-3 years of experience as a Systems Administrator preferably within a software development environment - In depth experience installing, configuring, and administering Linux operating systems - Experience with OpenSource software and/or service management tools and applications (Satellite, Puppet, Zabbix, etc.) - Previous experience working in an environment with formally structured IT Operational processes: work request ticket management, incident management, change management, problem management - Proficiency in scripting languages such as Python, Ruby, Perl, and/or Bash - Ability to develop and maintain positive working relationships - Ability to work in a team environment and independently as needed - Ability to adapt to change and work well under pressure - Ability to multitask and manage numerous projects - Ability to take on internal operational initiatives as a prime or lead - Excellent communication, organizational, interpersonal, problem solving, and documentation skills   Nice to Haves:   - Experience running and supporting a global 24x7 internet based service or product - Solid understanding of networking/firewall concepts and their role within an application development environment - Service management certifications such as ITIL
Job ID
GROP271
Location : Name (EN)
Vancouver, BC
We are looking for a Systems Administrator - L1 to join our growing Operations team to assist in server maintenance, application deployments, implementation and maintenance of IT Operations support tools. They will also be performing incident troubleshooting and resolution. The Systems Administrator will work closely within the IT Operations team to continually enhance, maintain, and support highly available systems and applications.   Your Job   - Identify, troubleshoot, diagnose, and correct systems related issues as they arise - Monitor and review dashboards, logs, and critical alerts to ensure system issues are identified, escalated, and addressed as quickly as possible - Assist in the provisioning of virtual servers, including installation, configuration, and maintenance of operating systems - Provide ongoing operational support and work closely with team members on issue resolution - Manage and administer incident, problem, and service request queues - Develop and maintain system use guides, run books, and other documentation as needed   About You:   - 1-3 years of experience as a Systems Administrator preferably within a software development environment - In depth experience installing, configuring, and administering Linux operating systems - Experience with OpenSource software and/or service management tools and applications (Satellite, Puppet, Zabbix, etc.) - Previous experience working in an environment with formally structured IT Operational processes: work request ticket management, incident management, change management, problem management - Proficiency in scripting languages such as Python, Ruby, Perl, and/or Bash - Ability to develop and maintain positive working relationships - Ability to work in a team environment and independently as needed - Ability to adapt to change and work well under pressure - Ability to multitask and manage numerous projects - Ability to take on internal operational initiatives as a prime or lead - Excellent communication, organizational, interpersonal, problem solving, and documentation skills   Nice to Haves:   - Experience running and supporting a global 24x7 internet based service or product - Solid understanding of networking/firewall concepts and their role within an application development environment - Service management certifications such as ITIL
Job ID
GROP224
Location : Name (EN)
London, UK
We are looking for a Systems Administrator - L2 to join our growing Operations team to assist in server maintenance, application deployments, implementation and maintenance of IT Operations support tools. They will also be performing incident troubleshooting and resolution. The Systems Administrator will work closely within the IT Operations team to continually build, enhance, and maintain highly available systems and applications.   Your Job   - Identify, troubleshoot, diagnose, and correct systems related issues as they arise - Monitor and review dashboards, logs, and critical alerts to ensure system issues are identified, escalated, and addressed as quickly as possible - Assist in the provisioning of virtual servers, including installation, configuration, and maintenance of operating systems - Provide ongoing operational support and work closely with team members on issue resolution - Manage and administer incident, problem, and service request queues - Develop and maintain system use guides, run books, and other documentation as needed   About You:   - 3-5 years of experience as a Systems Administrator preferably within a software development environment - In depth experience installing, configuring, and administering Linux operating systems - Experience with OpenSource software and/or service management tools and applications (Satellite, Puppet, Zabbix, etc.) - Previous experience working in an environment with formally structured IT Operational processes: work request ticket management, incident management, change management, problem management - Proficiency in scripting languages such as Python, Ruby, Perl, and/or Bash - Ability to develop and maintain positive working relationships - Ability to work in a team environment and independently as needed - Ability to adapt to change and work well under pressure - Ability to multitask and manage numerous projects - Ability to take on internal operational initiatives as a prime or lead - Excellent communication, organizational, interpersonal, problem solving, and documentation skills   Nice to Haves:   - Experience running and supporting a global 24x7 internet based service or product - Solid understanding of networking/firewall concepts and their role within an application development environment - Service management certifications such as ITIL
Job ID
GROP245
Location : Name (EN)
London, UK